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Returns & Exchanges

RETURNS

If are not happy with your purchase, we will accept returns on all orders in their original condition within 14 days from the day you receive your order.

Returned merchandise must be in original condition, with all tags and hygiene liners still attached. Garments must not have been worn or washed. 

We reserve the right to refuse returns on items that do not match our return conditions mentioned.

Sale items are not eligible for refunds, store credit or exchange.

The customer is responsible for the cost to ship their returns to the United States / Colombia. We will provide a refund once we receive the item. 

Maymood Swim will not be held responsible for lost or damaged return items.

 

EXCHANGES

We want you to find your favorite swimsuit in the right size. Therefore, we will cover the cost of the return for all exchanges ONLY if the reason for the return is our fault: wrong size, color or style. Otherwise, the customer is responsible for the shipping costs. 

Please email andrea@maymoodswim or johana@maymoodswim.com to let us know about your return. They will provide you with all the details, return form and simple steps to follow to make this process as smooth as possible for you. 

If you want to exchange an item for a different size we recommend you place the order for the new item right away to ensure your new desired size is in stock!